Terms of Service

Welcome to Virtual Vakil! These Terms of Service ("Terms") govern your use of the Virtual Vakil platform, including our website, mobile applications, WhatsApp bot, and all related services (collectively, the "Service") operated by DY9 Labs ("DY9 Labs", "we", "us", or "our").

1. Acceptance of Terms

By accessing or using Virtual Vakil, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Virtual Vakil is an AI-powered legal assistance platform that provides:

• Legal information and document generation assistance
• Case tracking and management tools
• AI-powered legal chat assistants
• Legal news and updates
• WhatsApp-based legal assistance
• Document templates and legal resources

3. Important Disclaimers

3.1 Not Legal Advice

Virtual Vakil does not provide legal advice. The information and assistance provided through our Service is for general informational purposes only and should not be construed as legal advice. We are not a law firm, and our AI assistants are not lawyers. For specific legal advice, please consult with a qualified attorney licensed in your jurisdiction.

3.2 No Attorney-Client Relationship

Use of Virtual Vakil does not create an attorney-client relationship between you and DY9 Labs or any of its employees, agents, or AI systems.

4. User Accounts

4.1 Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for safeguarding the password and OTP codes used to access the Service. You agree not to disclose your password or OTP to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

5. Subscription Plans and Payment

5.1 Plans

Virtual Vakil offers various subscription plans, including:

• Free Plan: Basic features with limited usage
• Basic Plan: Enhanced features for individual users
• Professional Plan: Advanced features for legal professionals
• Enterprise Plan: Custom solutions for organizations

5.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis. You will be charged automatically at the beginning of each billing cycle until you cancel your subscription.

5.3 Refunds

Refunds are governed by our Refund Policy.

6. Acceptable Use Policy

You agree not to use Virtual Vakil to:

• Violate any laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Use the Service for any illegal or unauthorized purpose
• Impersonate any person or entity
• Interfere with or disrupt the Service

7. Intellectual Property

7.1 Our Property

The Service and its original content, features, and functionality are and will remain the exclusive property of DY9 Labs and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written permission.

7.2 Your Content

You retain ownership of any content you submit to the Service. By submitting content, you grant DY9 Labs a worldwide, non-exclusive, royalty-free license to use, process, and store your content solely for the purpose of providing the Service to you.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

9. WhatsApp Integration

Our WhatsApp bot service is subject to WhatsApp's terms of service. You agree to comply with WhatsApp's terms when using our WhatsApp integration. We are not responsible for WhatsApp's availability or any changes to their service.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DY9 LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to defend, indemnify, and hold harmless DY9 Labs and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after such notification constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

15. Contact Information

If you have any questions about these Terms, please contact us at: