CYBER HELP · DIGITAL ARREST SCAM

Got a 'digital arrest' call? It is a scam. Here is what to do

Reviewed by the VirtualVakil legal team · Last reviewed:

SHORT ANSWER

There is no such thing as a 'digital arrest' in Indian law: the police, CBI, ED, customs or a court do not arrest anyone over a video call, and no agency asks you to transfer money to 'verify' it. Cut the call, do not pay, and report the number on 1930, cybercrime.gov.in or Chakshu on Sanchar Saathi. If you have already paid, call 1930 immediately and tell your bank.

DO THIS NOW

If the call is still going on

  1. End the call. You do not have to stay on camera, and you are not under arrest.
  2. Do not transfer any money, and do not share your screen, OTP or bank details.
  3. Tell someone at home right away. The scam depends on keeping you alone and silent.
  4. If you have already paid, call 1930 now and then your bank.
Step by step

What to do after a digital arrest call, step by step

  1. End the call and do not pay

    Whatever the caller says about a parcel, your Aadhaar, a money-laundering case or your SIM, the demand for money proves it is a scam.

  2. Verify independently

    If you are worried a case is real, contact your local police station yourself, using a number you find independently, not one the caller gave. Genuine legal process comes as a written notice or summons that you can verify.

  3. Report the number

    Report the call or WhatsApp number on Chakshu at sancharsaathi.gov.in and on cybercrime.gov.in, with screenshots of the caller's profile, fake ID cards or letters.

  4. If money was sent, treat it as an online fraud

    Call 1930 immediately, report to your bank, and file the full complaint on cybercrime.gov.in with the transaction details.

  5. Keep the evidence

    Save the numbers, call logs, video call screenshots, fake documents, chats and the bank or UPI details they gave you.

How the scam usually runs

  • A call says a parcel in your name contains drugs or fake passports, or your Aadhaar or SIM is linked to a crime.
  • You are 'transferred' to a police, CBI, ED or customs 'officer' on a video call, often with a uniform, an office backdrop and official-looking letters.
  • You are told you are under 'digital arrest', must stay on camera and must not tell anyone.
  • You are asked to move your savings to a 'safe' or 'RBI verification' account, with a promise that it will be returned.

Signs that it is fake

  • Any demand for money, for 'verification', 'bail' or 'clearance'.
  • Pressure to keep the call secret from your family.
  • An arrest, hearing or 'court' conducted entirely over WhatsApp or Skype.
  • Documents sent as images on chat instead of a notice served on you.
The law

Which sections usually apply

Sections of law that usually apply
SectionWhat it covers
BNS S. 318 and S. 319Cheating, and cheating by personation.
BNS S. 204Personating a public servant.
BNS S. 308Extortion: putting a person in fear to obtain money.
IT Act S. 66DCheating by personation using a computer resource or communication device.

The police decide which sections go into the FIR after looking at your facts. This list is a guide, not a charge sheet.

If you want help

Three ways we can help

Free guidance on WhatsApp

Tell us what happened. We tell you what to do next and which law applies. Starting is free.

We file your complaint: ₹999

We draft your cybercrime.gov.in complaint, bank dispute letter, police follow-up and ombudsman escalation, and follow up with you on WhatsApp.

Cyber Surety membership

A membership, not insurance: ethical hackers and lawyers on WhatsApp 24×7 for the next incident. Cyber-loss cover included, up to plan limits. T&C apply.

Prefer to file it yourself? Reporting on 1930 and cybercrime.gov.in is free. The step-by-step portal guide is on codesnag.ai: how to file a cyber crime complaint. All our cyber questions are on the cyber help page.

Frequently asked

What people ask

Is 'digital arrest' legal in India?

No. There is no provision for a 'digital arrest' in Indian law. In Mann Ki Baat on 27 October 2024 the Prime Minister said there is no system like digital arrest in the law and that it is just a fraud, and that no investigative agency inquires through a phone or video call. The Ministry of Home Affairs has also issued alerts about this scam.

They knew my Aadhaar number and address. Does that mean the call was real?

No. Scammers often hold personal details from leaks or earlier frauds. Knowing your details does not make a caller genuine; asking for money shows that they are not.

I have already transferred money. Can I get it back?

Call 1930 immediately and report to your bank, then file on cybercrime.gov.in. An early report gives the banks a chance to hold the money. No one can guarantee recovery.

Where do I report a digital arrest number?

On Chakshu at sancharsaathi.gov.in, on cybercrime.gov.in, or through the 1930 helpline. Report the account inside WhatsApp as well.

How do I protect my parents from this scam?

Tell them in advance that no agency arrests people on video calls or asks for money transfers, agree that they will call you before acting on any such call, and save 1930 in their phone.